Disorganization is expensive
Nicole Radziwill riffs on one of my earlier posts. I like her elaboration of the problem of disorganization:
Disorganization is expensive because it blocks action. When your house is disorganized, you waste time and energy trying to find stuff. When the processes you use in the workplace are disorganized, time and physical energy can be wasted engaging in non-value-adding activities, and mental and emotional time and energy wasted in unproductive communications. Wasting time and energy can generate short-term real costs (for example, moving parts or products around a factory or supply chain can delay time-to-market while costing more in fuel for transport), long-term real costs (e.g. reinforcing negative behaviors that lead to breakdowns in interpersonal relationships, teamwork, or morale) or opportunity costs.